Terms & Conditions
Last updated: December 2024
1. Acceptance of Terms
By making a booking with Astric SeaView Penthouse, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with your reservation.
2. Booking and Payment
Reservation Process
- All booking requests are subject to availability confirmation.
- A booking is only confirmed once we have sent you a confirmation email and received the required payment.
- Prices are quoted in Euros (€) and include all applicable taxes unless otherwise stated.
Payment Terms
- Full payment is required to confirm your booking.
- We accept payment via credit/debit card and bank transfer through our secure payment system.
- A security deposit may be required, to be returned after check-out pending inspection of the property.
3. Cancellation Policy
- Free cancellation: Up to 7 days before check-in for a full refund.
- Late cancellation: Cancellations made less than 7 days before check-in may be subject to a charge of up to 50% of the total booking amount.
- No-show: Failure to arrive without prior notice will result in full charge of the booking amount.
4. Check-in and Check-out
- Check-in time: 3:00 PM - 10:00 PM
- Check-out time: by 11:00 AM
- Early check-in or late check-out may be arranged upon request, subject to availability and potential additional charges.
- Please inform us of your expected arrival time at least 24 hours in advance.
5. Guest Responsibilities
During your stay, you agree to:
- Treat the property and its contents with respect and care.
- Not exceed the maximum number of guests stated in your booking.
- Observe quiet hours between 11:00 PM and 8:00 AM.
- Not smoke inside the property (balcony only).
- Report any damage or issues immediately to the property owner.
- Follow all house rules provided upon check-in.
6. Liability
- Guests are responsible for any damage caused to the property or its contents during their stay.
- We are not liable for any loss, theft, or damage to guests' personal belongings.
- We are not responsible for disruptions caused by factors beyond our control (e.g., utility outages, natural events).
7. Pets
Pets are considered on a case-by-case basis. Please contact us before booking if you wish to bring a pet. Additional cleaning fees may apply.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy.
9. Disputes
Any disputes arising from these terms shall be governed by Greek law and resolved in the competent courts of Athens, Greece.
10. Contact
For questions about these terms, please contact us at [email protected].