Privacy Policy
Last updated: December 2024
1. Introduction
Astric SeaView Penthouse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://astric.gr or book our accommodation.
2. Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact details (email address, phone number)
- Booking information (check-in/check-out dates, number of guests)
- Payment information (processed securely via our payment provider)
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website address
- Device information
3. How We Use Your Information
We use the information we collect to:
- Process and manage your booking
- Communicate with you about your reservation
- Respond to your inquiries and provide customer support
- Send you relevant information about your stay
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors to complete transactions
- Service providers who assist in our operations
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
7. Cookies
We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +30 690 453 430